Today, ad-hoc, self-organised citizens can easily exchange information and coordinate large scale actions using smartphones and social networking technology. Their energy and level of organisation can be both an opportunity and a liability. Management of informal and ad-hoc volunteers is therefore a must, even in the regions where volunteers have played a marginal role in crisis management so far.

In this workshop, we will discuss the risks and opportunities of ad-hoc and informal volunteers in crisis management, as well as the experiences with different management methodologies for managing such volunteers. In line with the workshop topic, the workshop will be organised as a ½ day World Café. Nevertheless, the participants are encouraged to contribute short papers prior to the workshop as well as to participate in writing of the joint position paper after the workshop.

For further information on workshop organisation and instructions for preparing the contributions, please join the “informal volunteers” Google plus group.